What's NEW
Careline news
Challis Maxwell
It is with great sadness we announce the passing of Challis Maxwell recently. Challis was a dedicated and loved membr of the Careline Connections team of volunteers. Challis joined Careline in 2023 and had about 800 conversations with callers to Careline since that time. Our thoughts and prayers are with her family at this time. Rest in peace with your Lord Challis.
StandBy - Support After Suicide
StandBy Support After Suicide was established by Youturn in 2002 to meet the need for a coordinated community response to suicide on the Sunshine Coast, Qld. More than twenty years later it has grown into an established and respected national program.
From limited funding opportunities and resources in the early years, to becoming Australia’s leading provider in suicide postvention today, there has been an unwavering commitment to collaboration, continuous improvement and evaluation. In 2021 StandBy expanded from servicing 11 Primary Health Networks (PHN) to 31 PHN regions, a huge achievement, enabling StandBy to work towards providing all Australians with universal and equitable access to postvention.
StandBy operates nationally by partnering with local organisations, engaging their expertise within the community to deliver the most effective and culturally suitable support for each individual circumstance.
StandBy is one of Australia’s leading suicide postvention programs dedicated to assisting people and communities bereaved or impacted by suicide. In Australia, more than 3,300 people take their own life each year. Research indicates that for every death through suicide 135 people are impacted and ten or more are significantly impacted. StandBy provides free face-to face or telephone support by local caring staff, committed to the wellbeing of the person or group impacted.
Amazing Faith Journey - Jane
Jane (former 89.9 FM presenter) has had a 15 year battle with bronchiectasis and cystic fibrosis which resulted in a lung transplant. The long struggle of her with support of her partner Peter (currently working at Careline Connections) can be seen at Jane’s journey.
Careline Social Media
Careline Connections has released it first Instagram posts.
We will be providing an insight into life at Careline and also providing some resources for those needin help.
Why not follow us on Instegram. Careline_Instagram
New Careline Media Partner - Sonshine Radio
The Sonshine radio in Perth and Careline Connections have reached an agreement to provide support to Sonshine listeners in Perth a Careline, telephone helpline.
The Sonshine Careline will start in the second half of 2026 and will provide a support and referral service, offering to Listen, Care, Refer and Pray for callers every day of the week between 7am-9pm (Perth time), including Public Holidays.
From My Desk
Welcome to 2026
The Careline Connections GM Andrew Schram shares some of the things that Careline has planned for 2026.
Careline Marketing with Michelle
The Careline management team were recently lead in a marketing by Michelle Lee from Brandy on Toast.
Rise 96.5 New Name Same station
The 96 Five radio station in Brisbane has been a trusted soundtrack for millions of Brisbane listeners since
arriving on the FM dial almost 30 years ago. Rise 96.5 builds on that legacy with a name that captures the heart and purpose of the station; love and uplift people, explore faith and hope, and engage listeners right where they are with an
experience of God’s love.
Rise 96.5 CEO Phillip Randall says…
“This is not the launch of a new station, but the next chapter of the one Brisbane
already knows and loves. RISE speaks to hope, resilience and faith. It reflects
what we see God doing in people’s lives every day, and what we’re called to nurture through media and our relationship with Brisbane.”
Careline Statistics 2025
In 2025 Careline recieved 39,673 calls through its media partners. This was a 10 % increase in calls received in 2024. There remains a huge need for support in the community.
In 2025 Careline volunteers had 9048 conversations with callers (greater than 2 minutes). Careline Connections volunteers spent 2,165 hours on the phone in 2025, helping people across Australia (over 180 per month).
During 2025 an average of 335 people called Careline each month. This is 20% more than 2024.
New Agreement with 89.9 The Light
Recently the Careline HQ team of Andrew, Peter, Alex and Gary met with Lyn of Positive Media to sign a new Contra Agreement for 2026.
During the meeting the fundraising of both organisations was discussed and some new Careline initiatives planned for 2026 were also mentioned (these will be released soon).
Positive Media and Careline Connections will continue their partnership in 2026.
Ruffy Park Lake
Careline Christmas Party 2025
Careline Connections had their annual Chrstmas party at Ruffy Park Lake in Doncaster.
Thanks to Steve for providing the fun games and Brad for providing the food.
Albury Wodonga Careline
Careline connection and The Light Albury have signed an agreement that will result in The Light Careline at Albury Wadonga.
The Light Careline will start in September 2025 and can be reached on 0242983983.
Connect 25 CMAA Conference
Gary and Cilla had the privilege of representing Careline Connections at Connect 25 this year. The Connect 25 conference was held over the period of 2nd September to the 4th September at the QT Hotel on the Gold Coast. Connect 25 is the annual Conference of the Christian Media and Arts Association. The Conference included an Awards ceremony for radio programs, presenters and artists. The presenters were from a range of sacred and secular organisations from the media industry. Connect 25 was an inspiring and fruitful experience, affirming Careline’s role as a vital partner in the CMAA community and highlighting exciting pathways for future growth.
Two new resouces for those struggling with Suicide or self harm.
Roses in the Ocean
At our heart and soul are people with a lived experience of suicide. We are dedicated to empowering those with a lived experience to find their voice, and to build their capacity to bring their insights and wisdom to suicide prevention.
We seek to lead the significant cultural shift needed to save lives through harnessing the perspectives of all we represent, along with our own lived experience of suicide. With our actions driven and guided by those with a lived experience of suicide, we innovate and transform suicide prevention, and drive and deliver system reform. We support organisations and government to effectively and meaningfully integrate lived experience expertise into suicide prevention.
Hospital Outreach Post-Suicidal Engagement
We provide targeted support to people to reduce the risk of suicide re-attempts post-discharge from the Emergency Department, medical wards or inpatient units.
Key points
- We provide outreach support and clinic-based interventions to people experiencing a suicidal crisis
- We allocate a Psychosocial Support Worker and Mental Health Clinician to each individual to provide intensive and individualised therapeutic care and psychosocial support
- Our diverse team of support workers and clinicians can work with you to build your support network and develop individual goals over a 12-week period
Find the links to these great organisations on our Welbeing Resources page (under healing).
