How we operate

Careline is a volunteer organisation in support of many Christian radio stations to assist their listeners when they need someone to talk to or pray with. Our volunteers are scheduled to be available on a regular basis to answer calls from any caller around the country.

We function under a confidentiality agreement, with only the information that is needed for the call on the day.

We listen, but do not offer advice to the caller. We may refer the caller to an appropriate resource, such as a counselling organisation in necessary.

If the caller requests a prayer, we can pray according to the needs of the caller.

If the caller needs community connections, such as a church connection, we can offer that to the caller to investigate.