Become a Careline Volunteer or Employee

Become a volunteer

 Careline volunteers are willing listeners, able to pray for others and share the hope and love they have in Jesus with those who are interested to find out more.

While Careline Volunteers display some of the same skills as counsellors, we are not a qualified counselling service. We provide all the training free of charge.

The Careline Volunteers Crisis and Prayer support line receives around 40,000 calls in a year Australia-wide. These calls are from people wanting to have a confidential chat and to receive prayer about something that they are facing in life. If you would like to be part of this amazing ministry, praying and sharing the love and hope of Jesus with our caller, please fill out the form below or give us a call on 03 70199140.


Staff Vacancies

Do you want to work in a caring organisation that is helping people and making a difference to the community?  Join the Careline to apply your skills to helping others.

The following vacancies exist within the Careline management team.

Social Media Volunteer


Working along with the Careline marketing team, you will be responsible for oversight and development of the Careline Facebook page. The role will include using your creativity to produce  original posts and materials each week. Further aspects of the role include:

  • preparing social media articles (and maybe podcasts) for Careline’s Media partners,
  • Working with Careline marketing personnel,
  • Work from home or from the Careline office in Boronia,
  • A time commitment of be 3-4 hours per week.

If this sounds like you we would love to hear from you.

Frequently Asked Questions (FAQ)

Volunteers have the option to work from home or from a Call Centre. Locations and timings of shifts are varied and flexible. So if you’ve got a small amount of time to give, or a lot, need to work from home or can travel, there are options available for you to be a part of the team.

You must be over the age of 25 to apply for the Careline Team.

We ask that you prayerfully consider joining the team. Fill in your expression of interest online and we will give you a call back to send you an application form and pastoral reference form. Once your forms are completed and returned to us, we can let you know the next steps to joining the team.

Careline Connections is always seeking new volunteers to listen, care refer and pray with our callers over the phone. We have no background role requirements at the moment but please refer to the Positions Vacant page for any new opportunities