Become a Careline Team Volunteer

Careline volunteers are willing listeners, able to pray for others and share the hope and love they have in Jesus with those who are interested to find out more.

While Careline Volunteers display some of the same skills as counsellors, we are not a qualified counselling service. We provide all the training free of charge.

The Careline Volunteers Crisis and Prayer support line receives over 30,000 calls in a year Australia-wide. These calls are from people wanting to have a confidential chat and to receive prayer about something that they are facing in life. If you would like to be part of this amazing ministry, praying and sharing the love and hope of Jesus with our caller, please fill out the form below.


Training is currently done via live video link once every first Monday of the month. You will normally be given documents to enable you to follow the training.  Wherever you live in Australia, it is possible to become a part of The Careline Volunteer team.

Frequently Asked Questions (FAQ)

Volunteers have the option to work from home or from a Call Centre. Locations and timings of shifts are varied and flexible. So if you’ve got a small amount of time to give, or a lot, need to work from home or can travel, there are options available for you to be a part of the team.

You must be over the age of 25 to apply for the Careline Team.

We ask that you prayerfully consider joining the team. Fill in your expression of interest online and we will give you a call back to send you an application form and pastoral reference form. Once your forms are completed and returned to us, we can let you know the next steps to joining the team.

Careline Connections is always seeking new volunteers to listen, care refer and pray with our callers over the phone. We have no background role requirements at the moment but please refer to the Positions Vacant page for any new opportunities