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CARELINE CONNECTIONS

Need care?

Would you like to speak to someone today? 

Someone who cares is just a phone call away. 

03 9070 6134

WHO WE ARE

Careline Connections provides a phone helpline across Australia. 

Careline Health Indicators - November

 

758 (yearly average 735)

The number of conversation of greater than 2min our volunteers have had with callers last month

Support Hours

168 (yearly average 165)

The number of hours our volunteers have spent helping callers last month

133 (yearly average 124)

Number of 2.5 hour shifts done by volunteers last month

Positive Feedback – 11

Complaints – 3

Careline social Impact

salvations

69 

referrals

46

Careline 25 th Anniversary

Congratulations to Careline Connections ltd on reaching 25 years of operation during 2024!

Careline commenced through Bayside Church Cheltenham Victoria in 1999 as The Careline Team and major supporters included The Light 89.9FM and GOOD TV (formerly ACCTV).

In The Careline Teams 1st year 12,000 calls were taken. In 2023 we have now reached 40,000 calls.

During these 25 years, we estimate that across Australia over half a million have received a Bible passage and prayer as well as a listening ear.

Starting with a few volunteers at Bayside Church, Careline grew to include several Call centres at One Community Church and Manningham Christian centre. Now, 25 years on, Careline Connections Ltd has 70 volunteers based across all States in Australia. Careline has 22 active Media partners, broadcasting across Australia in their relevant areas and the message of Call Careline – ‘someone who cares is just a phone call away’ continues to resonate.

Many thanks to all the volunteers who served through the past 25 years and those who continue to serve today. 

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 Verse of the month

 May your unfailing love be with us, Lord, even as we put our hope in you.   

Psalm 33:22

From the desk of Andrew

Catch the latest news from Andrew Schram the General Manager of Careline.  Updated 11 Oct 24

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Domestic & Family Violence

The behaviours of a person who uses domestic and family violence vary, and stem from a need to exert power and control, instilling fear in the other. If you experience violence you are never to blame and violence in any form from an intimate partner, family member or carer is unacceptable.

The signs of abuse are not always obvious. No one else may know you’re experiencing abuse. You may feel like it’s your fault (it’s not) or that it’s normal (it’s not). Nothing you say or do makes it OK for someone to abuse you. If someone is making you feel unsafe, is trying to control or manipulate you, or is harming you in any way – that’s abuse. It’s OK to talk about it with someone and ask for help. You deserve to be respected and to feel safe, always.

If you don’t feel safe, please reach out. There are people who can help you – just check our wellbeing resource page.

Sourced from – Catholic Social Service Victoria website

Careline Fundraising

Careline Calendars

The Careline Calendar features features 12 original paintings by artist Elizabeth Young.  Her focus is painting flowers using acrylic paints.  The Careline Calendar is available exclusively from Careline Connections. Order your 2025 Calendar now for $30 (postage within Australia included).

Calendars will be posted within 2 weeks of order.

Find out more about other Careline fundraising projects such as the Container Deposit scheme.

Share the news that someone who cares is just a phone call away. Visit our facebook page at:

 

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CARELINE MEDIA PARTNERS

Careline provides listener support to these and other radio stations around Australia.

Your station not included in the list?  Contact us to find out how to add a caring help and referal line for your station.

 

 

Connectel – Proud supplier of Careline communications equipment

CCAA

Looking for a caring counsellor who shares your Christian values. There are professional CCAA counsellors across Australia. Find a counsellor near you. 

WHAT OUR TEAM SAYS

Testimonials

Abound in Life

Christian counselling education that is bible based, taught by professionals and fully accredited.